Online Shopping: Zappos or NorthFace.com?

Shopping for clothes online is always a bit of a hassle if you ask me. Will it fit? Shipping costs? What about the return policy? But sometimes you don't have a choice. There might not be any retailers nearby that carry the color or size you want. Or maybe you just don't like dealing with overbearing sales people. The obvious place to get your goodies would clearly be your favorite brand's website, yet if you've ever checked hotel prices you might have noticed that company-owned websites tend to be on the pricey side and the best deals are usually found on independently owned websites. Though there are many websites that sell North Face clothing, I thought today I would look at one of the most popular online shopping websites, Zappos.com, and compare it to North Face's website.

Presentation:
North Face: B
Though the website design is top notch, there are few pictures of people wearing the clothes which is a major pet peeve of mine. I mean, how are you supposed to get a mental image of how something might look on you if there isn't even a person wearing it?
Zappos: A+
Yes, Zappos website uses a rather simple design but features at least four different pictures of the product from different angles as well as a VIDEO presentation. What more could you ask for?

What about sizes, colors, shipping and returns? Check out the winner after the jump!